Privacy Policy

1. Introduction

Morrowgrid Health ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website, interact with our services, or engage with our team. This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your personal data.

This policy applies to information collected through our website at morrowgridhealth.com, through our contact forms, during client engagements, and through any other direct interactions with our organization.

2. Information We Collect

We collect the following categories of information:

• Contact information: Name, email address, phone number, organization, and role when you submit a contact form or engage with our team.
• Project information: Details about your organization, project interests, and estimated timelines that you voluntarily provide through our contact forms.
• Technical information: IP address, browser type, operating system, referring URLs, and pages visited on our website.
• Cookies and analytics data: Information collected through cookies and similar technologies as described in Section 6.
• Client engagement data: Information shared during project engagements, which is governed by separate business associate agreements or data processing agreements where applicable.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Communicate with you about our services and potential projects
• Improve our website, services, and user experience
• Analyze website usage patterns and trends
• Comply with legal obligations
• Protect against fraudulent or unauthorized activity

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: With trusted third-party service providers who assist us in operating our website and business, subject to confidentiality obligations.
• Legal requirements: When required by law, court order, or governmental regulation, or when necessary to protect our rights or the safety of others.
• Business transfers: In connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data storage, and regular security assessments. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Analytics

Our website uses cookies and similar tracking technologies to collect information about how visitors use our site. This includes information such as pages visited, time spent on pages, and browser type. We use this information to analyze trends, administer the site, and improve user experience.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing of your data
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in Section 9. We will respond to verified requests within 30 days.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 24 months. Client engagement data is retained according to the terms of the applicable agreement and legal requirements.

9. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the effective date at the top of this page and, where appropriate, provide more prominent notice. We encourage you to review this policy periodically.